Privacy Policy
AdTrench is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.
1. Who We Are
AdTrench (“we,” “our,” or “us”) is a Shopify-focused performance marketing agency offering store development, Google Ads, Meta Ads, and SEO services exclusively for Shopify stores. Our website is adtrench.com.
This Privacy Policy applies to all information collected through our website, through communications with us, and in connection with any services we provide.
2. Information We Collect
Information you provide directly
- Your name and email address
- Your Shopify store URL (if provided)
- Your monthly revenue range (if provided)
- The services you are interested in
- Any other information you voluntarily provide in messages
Information collected automatically
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring URL and device type
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and schedule strategy calls
- To provide and manage the services you engage us for
- To send you relevant communications about our services (you can opt out at any time)
- To improve our website and understand how visitors use it
- To comply with legal obligations
- To detect and prevent fraud or abuse
We will never sell your personal information to third parties.
4. How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:
- Service providers: We use trusted third-party tools to help operate our website and manage communications. These providers only access your data to perform services on our behalf and are bound by confidentiality obligations.
- Legal requirements: We may disclose your information if required to do so by law, court order, or government authority.
- Business transfers: In the unlikely event of a merger or acquisition, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies. Non-essential cookies require your consent. Essential cookies are placed automatically.
- Essential cookies: Necessary for the website to function. Cannot be disabled.
- Analytics cookies: Help us understand how visitors interact with our site (e.g. Google Analytics). Anonymised.
- Preference cookies: Remember your settings and preferences.
You can control cookies through your browser settings. See our Cookie Policy for full details.
6. Data Retention
We retain your personal data only for as long as necessary:
- Contact form submissions: up to 24 months
- Client records: duration of engagement plus 3 years
- Financial records: 7 years as required by law
- Analytics data: retained in anonymised form
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access — request a copy of your personal data
- Right to rectification — correct inaccurate or incomplete data
- Right to erasure — request deletion of your data
- Right to restriction — limit how we process your data
- Right to portability — receive your data in a machine-readable format
- Right to object — object to processing for direct marketing
- Right to withdraw consent — where processing is based on consent
To exercise any of these rights, email adtrenchofficial@gmail.com. We will respond within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
9. Children’s Privacy
Our website and services are intended for business owners and professionals. We do not knowingly collect personal information from anyone under the age of 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the “Last Updated” date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: adtrenchofficial@gmail.com
- Website: adtrench.com/contact
